How do I buy from Barn Owl Vintage?
Select the Add to Cart button on each item page. Your cart can be found in the upper right section of every page. From your cart you will be lead to check out.
How do I rent from Barn Owl Vintage?
On the rental item page, click on the Start Date & End Date to select the days you need. After you do, the Add to Cart button will appear. Your cart can be found in the upper right section of every page. Once in the cart, you will be lead to check out.
How do I pay for items?
We accept Visa, Mastercard, American Express, Discover card and Paypal.
In the United States, items that can be shipped in a package take approximately 5-7 business days from the time of order. If you need your item sooner, contact us. We can ship overnight, Express and 2 day air if necessary.
Internationally, speed varies depending on the country. If an item is under 4 pounds, we will generally ship First Class unless you prefer otherwise. First Class items usually arrive in the ordering country within 10-14 days. The only factor that can affect this speed is your countries Customs department inspection.
If an item is over 4 pounds, the Post Office requires it to be shipped Priority Mail. This speeds up the time line and also increases the cost.
Barn Owl Vintage is required to collect 8.25% sales tax on all purchases shipped to California addresses.
We package every item carefully and with attention to detail. Packaging larger or fragile items often takes more time, so please be patient. We use high quality materials and strong boxes and crates. Shipping is offered through Fed Ex, USPS and UPS. In cases of larger, lightweight items, Greyhound shipping or a freight carrier may be used.
We can not be held responsible for transit times, especially during peak holiday times. We are happy to ship items faster so they reach your destination by a specific date-but you will need to contact us before checking out. We can ship Overnight, 2 day air, 3 day air and Express Mail.
Returns are only accepted if the item is grossly misrepresented. Please contact us prior to returning the item. No shipping charges will be refunded on returned items.
If your order arrives damaged or missing, please contact us within 48 hours of arrival and keep all of the packaging. Damage claims must be made and reported through Barn Owl Vintage, not the shipping company. If a customer decides to go through with a damage claim through the carrier on their own accord, we are not responsible for the outcome of the claim. All supporting documents for claims must be submitted within 2 weeks of package arrival. We cannot proceed with a damage claim after 2 weeks.
If an item is sent back as unclaimed for any reason we are not responsible for the original shipping fees and the item will be relisted unless the buyer asks for item to be reshipped at their own expense. Unclaimed items will be refunded minus the shipping fees and a restocking fee. A restocking fee of $10 for smaller items and $85 for furniture pieces will be added for all unclaimed items.
Refunds on damaged, unclaimed or returned packages may take up to 30 days or longer through the shipping company. We will do our best to speed up the process for you.
Sales & Promotions:
Occasionally we have sales and promotions. We also offer a discount coupon to every customer to use in the future. By signing up for our newsletter and following us on Facebook & Twitter, you’ll see all of our sale information.
Privacy & Security: Barn Owl Vintage takes your privacy very seriously. We will not rent or sell your information. Our site is protected by the latest secure socket layer (SSL) encryption technology.
Vintage & Antique Items:
We offer vintage and antique items that are in good and excellent condition. Please keep in mind that because each piece is vintage or antique, you can expect normal use wear along with other characteristics including patina, unusual wood grains, edge wear, etc. Items show their age, but to us that is what adds to their charm and authenticity. We try to keep items in their original condition without repair or modification unless otherwise stated. If you have any questions please feel free to contact us before your purchase.
Barn Owl Vintage is an Estate Liquidation company. We offer whole home, collection or single item appraisals. We have a vast amount of experience ranging from entire San Francisco Victorians filled to the brim, to specialized collections dating from the 18th century. Please contact us to discuss your particular needs.
Barn Owl Vintage sells estates and collections on consignment for clients all over the world. We are happy to travel to your location in order to assess your needs. Please contact us to start the discussion.
Barn Owl Vintage is happy to discuss the purchase of your collection, household or item. Please contact us to begin the conversation.
The purchase of a 1860’s book set: I received these books and they were exactly as pictured and in the condition that was stated. They were shipped quickly and arrived shortly after I placed the order. This is a wonderful shop and they are very trustworthy…you receive exactly what they show on their web site… no surprises! I will buy from them again.
The purchase of a Art Nouveau gold & ruby ring: Who could not love a seller who has been so accommodating to this buyer as to allow her to spend a year paying for the most gorgeous ring ever? I can’t believe I only have a few more payments and it will be mine. She deserves every 5-star rating!!
The purchase of a Mid Century kitchen set: An absolutely beautiful set of spoons and holder. The sets looks perfect on my bar for use with coffee, tea, or desserts. The seller shipped the items quickly and wrapped them very well for shipping. I am very happy with this purchase.
The purchase of a 1930s bird pitcher: The bird on this shapely and beautiful pitcher is even more beautiful than on the photo. I love looking at her and the jug. They will be very useful as well as a joy to look at now and in times to come. A big thank you to Barn Owl Vintage for excellent communication, service, packing and postage. This arrived fast for an international package. I recommend this seller and shop highly.
The purchase of a 1880s silver teapot: Heidi & Hannah!!! You’re the greatest!!! The shipment time was great and the packaging is amazing!!! I’ve wanted one of these for about a year, but, I wanted the one that would go great with my other pieces and this one does perfectly!!! I will continue to visit your store and who knows, maybe I’ll be a repeat customer!!! And thank you for going the extra mile for me as well!!!